> ## Documentation Index
> Fetch the complete documentation index at: https://docs.haze.rest/llms.txt
> Use this file to discover all available pages before exploring further.

# haze — All-in-One Discord Bot for Tickets & Scripting

> haze brings private-channel tickets, component scripting, and fully customizable open messages to your Discord server — all from a single bot.

haze is an all-in-one Discord application built to handle your server's support workflow end-to-end. Whether you need a polished ticket system with private channels and full transcripts, or a flexible component scripting engine to craft rich, branded messages, haze gives you everything under one roof. The default command prefix is `,` — so you'll run commands like `,ticket setup` or `,script preview` to get started.

<CardGroup cols={2}>
  <Card title="Quickstart" icon="rocket" href="/quickstart">
    Get a working ticket system up and running in under 60 seconds.
  </Card>

  <Card title="Tickets" icon="ticket" href="/tickets/overview">
    Learn how to configure categories, staff roles, pings, and open messages.
  </Card>

  <Card title="Scripting" icon="code" href="/scripting/overview">
    Build rich, component-based messages using haze's tag-based script builder.
  </Card>

  <Card title="Transcripts" icon="scroll" href="/tickets/transcripts">
    View and share full conversation transcripts at haze.rest/tickets/{id}.
  </Card>
</CardGroup>

## Command prefix

Every haze command starts with `,`. You don't need to configure or change this — just prefix any command with a comma and haze will respond. For example:

```bash theme={null}
,ticket setup
,script preview {title: Hello}
```

<Note>
  The default prefix `,` works in any channel where haze has permission to read messages.
</Note>

## Status colors

When haze responds to a command, it uses consistent accent colors to signal the outcome at a glance:

| Outcome | Color | Hex       | When you'll see it                             |
| ------- | ----- | --------- | ---------------------------------------------- |
| Success | Green | `#A3E676` | Confirmation — ticket opened, action completed |
| Warning | Amber | `#FEB800` | Errors, denied actions, or cautionary prompts  |

These colors appear automatically on haze's response messages, so you always know at a glance whether an action succeeded or needs attention.